With this module you can have direct access to our service department. Our technicians can - after a successful connection - view your monitor and with your permission operate your computer. The session can be recorded and made available to you. System requirements: Windows, versions from Windows 98 and a computer with an internet connection. In a few simple steps you are directly connected with our service department:
1. Klick the link below: Distance Maintenance Program
2. After the start of the long distance maintenance module an ID is displayed Please give this info to our technician via telephone or e-mail.
Phone: 0049 (0) 67 84 70-124 or 0049 (0) 67 84 70-121
e-mail: Ralf Fischer or Wolfgang Mutter